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TROUBLESHOOTING:

Q:  It does not seem to recognize me. What gives?

A:  Make sure you are using the same email and last name you used to order your Backstage Pass

Q:  What if I want to order more tickets than what my Backstage Pass allows?

A:  No problem! Your ticket allotment will automatically be deducted from you total purchase.

Q:  I hate technology. Can I just call someone?

A:  Of course. You can call our box office line at 504-302-9117 ext. 1 and speak to a representative or leave a message. Our box office staff works on a voluntary basis, so we do not keep regular hours. But we will be certain to call you back and assist you in a phone order once we are available.

Q: Why is the box office staff voluntary?

A:  The NOLA Project, as a nonprofit organization, currently requires many positions to be filled by generous volunteers who frequently work other jobs. But we are hoping to increase our operating budget and staffing capacity! If you'd like to donate to that cause, we welcome you to do so! Please click here!